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Frequently asked questions
- How do I cancel my subscription?
- A plan bought in the app is managed in your App Store or Google Play subscriptions. A plan bought on the website is managed from Billing in your account.
- Can I export my stories?
- Yes. Export a conversation from the story menu, or a whole world from My Stuff.
- Is my content private?
- Your worlds and stories stay private unless you publish a world to the Hub. Story text is sent to our AI providers so they can write replies.
Average response time
Under 24 hours for all inquiries