We collect the following categories of information:
Account Information: Email address, display name, account credentials, and any profile details you choose to provide.
Content Data: The worlds, stories, characters, Lore Cards, Loom threads, and other creative content you author or publish within the Services.
Conversation Data: Prompts and AI-generated responses generated during your narrative sessions, along with associated session metadata.
Voice and Biometric Data: If you use our optional voice features, the text you submit for speech synthesis and, where you choose to create a custom voice, the audio recordings you upload for voice cloning. Audio samples submitted for voice cloning are used by our voice provider to derive a digital model of speech characteristics, which may constitute biometric information under certain laws. Voice features are entirely optional, are not enabled unless you choose to use them, and voice cloning is available only on eligible subscription tiers. See "Voice Synthesis and Voice Cloning" below.
Subscription and Payment Data: Subscription tier and billing history, along with payment metadata. Full payment card details are collected and stored by our payment processor (Stripe) and are never stored on our servers.
Usage Data: Features accessed, session duration, navigation patterns, and other behavioral signals used to operate and improve the Services.
Device and Technical Data: IP address, browser type and version, operating system, device identifiers, language preferences, and referral URLs.
Communications: Support requests and community feedback, along with any other correspondence you send to us.
We collect this information directly from you and automatically as you use the Services, along with information received from third-party authentication providers if you sign in through them.